Xfinity box stuck on welcome screen.

1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3. 1. Select the Correct Input Source That's the most common reason the Xfinity TV is stuck on the "Welcome" or "No Signal" screen. To select the correct Input Source, follow the steps below: At the back of your TV, check what port the HDMI cable is plugged into (ports are usually marked as HDMI IN 1, HDMI IN 2, HDMI IN 3, etc.).Jan 5, 2023 · Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device. Our Flex box is free but it should 100% work the right way. Please send us a private message with your full name and service address. To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if …

Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device.Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.

After having to upgrade our cable box, the new X1 Box gave this message for a few minutes and then went to a black screen. After several restarts and and swearing, it kept doing the same thing. After reading on this forum that lots of other people were having problems I gave up.

Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Got our Xfinity installed yesterday, Guy was great, and everything worked last night. I even watched it a bit this morning. Get home from work, turn on the TV in my office, and its stuck at the Welcome. Bienvenido, Bievenue. I let it sit for approx 10min, tried resetting the box by unplugging and letting it sit, then tried holding the power button.Xfinity Streaming Device stuck on back screen. Device stuck on black screen. Tried restarting it. I know the HDMI cable is plugged in right because when I do a voice command, the box shows up on the upper left corner. Question.Learn how to fix your X1 or Xfinity Flex TV Box if it is frozen on the Welcome screen. Check your connections, restart the device, and try WPS buttons if needed. Contact us if you have any issues.To reset your Xfinity cable box: Find the reset button on the back of the box. It should be labeled Reset. Press and hold the button for at least 30 seconds. The box will restart and go through the reset process. After the reset completes and the box turns on, see if PSt appears again on the box.

On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...

One of the first things you can try when your Xfinity box is stuck on the welcome screen is power cycling it. Power cycling simply means turning off the box, unplugging it from the power source, waiting for a few seconds, and then plugging it back in and turning it on again.

The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.Jan 5, 2023 · Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device. Why is my Xfinity Cable box stuck on the welcome screen? Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome... Solution 2: Power cycle the Xfinity box. When you power cycle the Xfinity box you are basically restarting the device... ...To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

The X1 Welcome screen will appear after the TV Box restarts. Once the System Refresh has been completed, your TV Box will return to live TV. The System Refresh feature can only be used once within a 24-hour period, so if you continue to experience issues, you can Schedule a Call to have a specialist troubleshoot your issues.Learn how to fix the error of Xfinity TV stuck on the welcome screen where it says \"Welcome Connecting to your …My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ...Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.Ultimately, the box never gets past the welcome screen. Background: This XG1 was offline for several months because the room is was installed was gutted/redone and now we are putting things back. Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 ...

Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.

Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.Jun 24, 2023 · Saturday, June 24th, 2023 8:56 PM 4K box stuck at “Welcome” screen. I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. Dec 27, 2020 · It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector. 4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows: Ensure you have a stable connection to the internet. Check that you do not have any loose cables.Official Employee. •. 972 Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.X1 box stuck on Welcome screen. lauren1018. +7 moreThe Contour or MiniBox receiver has a frozen screen or is missing guide information. The Contour receivers may not be linking together. Before Reset. Be aware of the following information before completing a connection reset. A TV receiver reset may take up to 15 minutes. TV programs that are actively recording will be interrupted.

Issue 1: Xfinity Flex Not Turning On. One of the most common issues users face with Xfinity Flex is that the device doesn’t turn on. Although it may sound disheartening, the problem is nothing but hidden in your HDMI cable or remote. Follow these simple steps to get your Xfinity Flex up and running: Check whether you are using the right HDMI ...

A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.

4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows: Ensure you have a stable connection to the internet. Check that you do not have any loose cables.Dec 27, 2020 · It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector. Trying to connect the new X1 TV Box I was told I needed to have for all the services I'm paying for but it's stuck on the Welcome screen. Contacted xFinity Customer Support but the representative was not able to resolve the issue. I'm trying avoid having to wait for a Tech to visit. Thank you for joining us here on r/Comcast_Xfinity, your ...Jun 24, 2023 · Saturday, June 24th, 2023 8:56 PM 4K box stuck at “Welcome” screen. I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. stuck on welcome screen. hey guys, so i'm trying to activate my xfinity cable service, and it just has me stuck on the "welcome, bienvenido, bienvenue" screen. it'll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...1 Message Tuesday, April 14th, 2020 6:00 PM Closed x1 box stuck on the welcome screen My box in my room is stuck on the welcome screen, I have …1 Message Tuesday, April 14th, 2020 6:00 PM Closed x1 box stuck on the welcome screen My box in my room is stuck on the welcome screen, I have …Restarting your xfinity equipment is the quickest and easiest way to fix the welcome screen issue. Here are the steps to restart your equipment: Unplug the power cords from the back of your modem and router. Wait for at least 30 seconds. Plug the cords back in, starting with the modem, and wait for your equipment to start up.

2 Apr 2022 ... What to Do When the Xfinity Box the Says Boot · Check for Xfinity Outages · Check Connectors and Cables · Restart the Xfinity Box · Reset the ...Feb 6, 2023 · Pick your device. Pick troubleshoot and then click on continue. The screen will load and you can click on “system refresh” to start the reset. There is also a default restore option if you don’t have the app. To use that, turn on the streaming device using the power button. Make sure the light is blinking green . Thanks for reaching out about the box being stuck on the Welcome screen. That was great that you tried to restart the box. You can also find the System Refresh and Restart signals in the Xfinity My Account app. Have you also checked the coax cable to ensure it is without damage and also finger tight at the wall outlet and the back of the …Instagram:https://instagram. blok charity auto clearance vehiclessam's club gas price okc14425 sanford avecouples therapy cpt code Why is my Xfinity Cable box stuck on the welcome screen? Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome... Solution 2: Power cycle the Xfinity box. When you power cycle the Xfinity box you are basically restarting the device... ...Got our Xfinity installed yesterday, Guy was great, and everything worked last night. I even watched it a bit this morning. Get home from work, turn on the TV in my office, and its stuck at the Welcome. Bienvenido, Bievenue. I let it sit for approx 10min, tried resetting the box by unplugging and letting it sit, then tried holding the power button. shannon gunz xm radioblue sky surf report Located HBO Max, press Force stop, choose Clear cache, and then choose Clear data. On a Roku TV, go to the Roku home screen and press the buttons below consecutively – press Home 5 times, Up, Rewind 2 times, and then Fast Forward 2 times. For Android TVs, go to Settings > Apps. Choose HBO Max and tap on Clear cache then …Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes. wishbone_45 escape room Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...Xfinity Flex Stuck on Welcome Screen . If you’ve been having trouble with your Xfinity Flex box getting stuck on the welcome screen, you’re not alone. Several users have reported this issue, and it can be quite frustrating. Here are a few things you can try to fix the problem: 1. Restart your Flex box. New xfinity box stuck on welcome screen x1 box stuck on the welcome...Tue, Apr 14, 2020 6:00 PMMy box in my room is stuck on the welcome screen, I have unplugged and reset. ... Besides, why is my Xfinity box stuck on the welcome screen? Restart from Device Settings Using the remote, press the xfinity button. Use the right arrow button to ...